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  1. UX Product
  2. UXPROD-946

Loans in-app report: Items that are claim returned

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Details

    • Querying LDP for list of items that are claim returned. May lead to redundant work (searching for items that have already been found) if data in LDP is old.
    • Medium < 5 days
    • Large < 10 days
    • Vega
    • 101
    • Hide
      Likely ranked low because UXPROD-532 has a list of claim returned items and additional functionality, but UXPROD-946 is more feasible and covers one of the most necessary parts of UXPROD-532.
      Show
      Likely ranked low because UXPROD-532 has a list of claim returned items and additional functionality, but UXPROD-946 is more feasible and covers one of the most necessary parts of UXPROD-532 .
    • R4
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    • R4
    • R2
    • R2
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    • R5

    Description

      Current situation or problem:

      • Export of claimed returned items contains minimal information. Including more information about call number, item status date (i.e., when something became claimed returned), and physical description would make searching for these items more thorough.
      • UIIN-1226 created a bare-bones version of this report, available in honeysuckle release

      In scope
      Add the following information to the claimed returned CSV export:

      • call number fields
      • item status date
      • physical description

      Out of scope

      • UXPROD-532: viewing the list of claimed returned items in FOLIO and being able to take action on those items from that screen, as opposed to a CSV export
        • moving the CSV export of claimed items to that screen so that the user can search & filter the claimed returned items they'd like to search for, then export a list of only those items

      Use case(s)

      • Patron claims they've returned an item. The library isn't sure whether to believe them, so they search for the item in the stacks to see if it was shelved without having checked it in.

      Proposed solution/stories

      Links to additional info

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                cmalmbor Cheryl Malmborg
                ecboettcher Emma Boettcher
                Emma Boettcher Emma Boettcher
                Emma Boettcher Emma Boettcher
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                Dates

                  Created:
                  Updated:

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