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  1. UX Product
  2. UXPROD-88

Loan: Claim returned

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    Details

    • Template:
    • Epic Link:
    • Front End Estimate:
      XXL < 30 days
    • Back End Estimate:
      XXL < 30 days
    • Development Team:
      Prokopovych
    • Calculated Total Rank:
      121
    • PO Rank:
      106
    • Rank: Chalmers (Impl Aut 2019):
      R4
    • Rank: Chicago (MVP Sum 2020):
      R1
    • Rank: Cornell (Full Sum 2021):
      R1
    • Rank: Duke (Full Sum 2021):
      R1
    • Rank: 5Colleges (Full Jul 2021):
      R2
    • Rank: FLO (MVP Sum 2020):
      R1
    • Rank: GBV (MVP Sum 2020):
      R2
    • Rank: hbz (TBD):
      R1
    • Rank: Hungary (MVP End 2020):
      R1
    • Rank: Lehigh (MVP Summer 2020):
      R1
    • Rank: Leipzig (Full TBD):
      R1
    • Rank: MO State (MVP June 2020):
      R1
    • Rank: TAMU (MVP Jan 2021):
      R1
    • Rank: U of AL (MVP Oct 2020):
      R1

      Description

      Patron claims that they have returned an item, even though the library has not checked it in. The item is marked as claims returned, and any related blocks or bills are suspended while the library searches for the item. The claim may be resolved by the patron finding the item, the library finding the item, or neither group finding the item, in which case the library makes a decision about whether or not to bill the patron.

      Includes modal when claimed item is checked back in.

      Completed in Q1 2020:

      • ability to change item status to claimed returned
      • backend work to prevent some interactions

        TestRail: Results

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                Assignee:
                ecboettcher Emma Boettcher
                Reporter:
                cboerema Cate Boerema
                Analysis Estimator:
                Emma Boettcher Emma Boettcher
                Front End Estimator:
                Viktor Soroka Viktor Soroka
                Back End Estimator:
                Dmytro Popov Dmytro Popov
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                0 Vote for this issue
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                4 Start watching this issue

                  Dates

                  Created:
                  Updated:
                  Resolved:

                    TestRail: Runs

                      TestRail: Cases