Details
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New Feature
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Status: Open (View Workflow)
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P2
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Resolution: Unresolved
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None
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None
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Holly: If a patron brings in a replacement copy, the fee/fine could be waived with a Waive Release of "Patron gave replacement copy." This functionality already exists.
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Large < 10 days
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Low
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XL < 15 days
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Vega
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2
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80
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R5
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R1
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R3
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R1
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R2
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R4
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R4
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R2
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R4
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R1
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R2
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R1
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R5
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R3
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R1
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R2
Description
DRAFT REQUIREMENTS
- If patron says they will replace the item, leave status as "Declared lost" or "Aged to lost" until the replacement copy is received.
- If the Item status is "Claimed returned", the item cannot be replaced.
- Add an ellipsis option named Replace item on "Loan History" page (see attached draft mock-up Replacement-loan-history.jpg).
- Add button named Replace item on "Loan Details" page (see attached draft mock-up Replacement-loan-details.jpg).
- The Replace item option will only be active if Item status is currently "Declared lost" or "Aged to lost".
- When an acceptable replacement copy is received from patron, the library staff member will open the "Replace Lost Item" modal (see attached draft mock-up Replacement-modal.jpg). Additional information for staff is a required field.
- After Confirm button is pressed (see attached draft mock-up Replacement-modal-confirmation.jpg) on the "Replace lost item confirmation" modal, system will automatically -
- Cancel Lost item fee/Lost item fee (actual cost)
- Cancel Lost item processing fee (if applicable)
- Bill Replacement processing fee (if applicable)
- Set Payment status to "Replaced"
- Set Item status to "Lost and replaced"
- If a "Replacement processing fee" is billed to the patron, write a record to the circ log <-- Newly added!
- Close loan to patron
- Only certain people are able to approve an item as a replacement--often sent to the selector. This will require a special permission.
- Send notice (need to talk to JulieBickle_LMU about this).
Attached zipped folder Lost Item Replacement-OLD INFO.zip contains the original mock-ups and requirements for this feature. The attached screen mock-ups and the requirements in the Description above have replaced the old original info.
TestRail: Results
Attachments
Issue Links
- is blocked by
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UXPROD-1857 Fee/fine Policies for Lost Item Fees
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- Closed
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- is defined by
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UIU-2762 Update Loan Details to add new "Replace item" button
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- Open
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UIU-2763 Update Loan History to add new "Replace item" ellipsis option
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- Open
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UIU-2764 Add new "Replace item" modal and confirmation
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- Open
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UX-505 Create REPLACE ITEM screen mock-ups
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- Open
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- relates to
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UXPROD-846 Fees/Fines in-app report: Lost items requiring actual cost
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- Closed
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