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  1. UX Product
  2. UXPROD-3390

INN-Reach Transaction In-app Reports

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    • Template:
      UXPROD features
    • Development Team:
      Volaris
    • Calculated Total Rank:
      0
    • PO Rank:
      0
    • Rank: Cornell (Full Sum 2021):
      R5

      Description

      Current situation or problem:

      In order to effectively manage operations as a participant in an INN-Reach consoritum, libraries must monitor that state of their transactions to identify and resolve problems affecting the quality of service. To facilitate this, FOLIO's INN-Reach integration should provide in-app reports similar to those provided by other INN-Reach integrating ILS products (like III's Sierra).

      In scope

      • Owning site overdue report
      • Owning site paged too long report
      • Borrowing site stale requests report
      • Returned too long report
      • In-transit too long

      Out of scope

      • Usage reports (i.e. general statistics)

      Use case(s)

      Proposed solution/stories

      Links to additional info

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                Assignee:
                Unassigned Unassigned
                Reporter:
                brookstravis Brooks Travis
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                  Dates

                  Created:
                  Updated:

                    TestRail: Runs

                      TestRail: Cases