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  1. UX Product
  2. UXPROD-2986

Make "Other" Request Cancellation Reason Optional via Setting

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    Details

    • Type: New Feature
    • Status: Open (View Workflow)
    • Priority: TBD
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
    • Template:
      UXPROD features
    • Epic Link:
    • Development Team:
      Prokopovych
    • Calculated Total Rank:
      11
    • Kiwi Planning Points (DO NOT CHANGE):
      1
    • PO Rank:
      0
    • Rank: Chalmers (Impl Aut 2019):
      R5
    • Rank: Cornell (Full Sum 2021):
      R4
    • Rank: Duke (Full Sum 2021):
      R2
    • Rank: 5Colleges (Full Jul 2021):
      R4
    • Rank: MO State (MVP June 2020):
      R3
    • Rank: U of AL (MVP Oct 2020):
      R4

      Description

      Current situation or problem:

      Requests currently has a built-in "Request cancellation reason" value of "Other" that cannot be deleted. When selected as the cancellation reason, the "Additional information for patron" field is required. It is optional for all other reasons. We would like this to be configurable, along the lines of the "Comment required" setting for fees/fines.

      In scope

      • Making the "Additional information for patron" field optional for all request cancellation reasons
      • Adding functionality to make "Additional information for patron" optional or required via a setting

      Out of scope

      Use case(s)

      Proposed solution/stories

      Links to additional info

      Questions

      • UI-only?

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              Assignee:
              brookstravis Brooks Travis
              Reporter:
              brookstravis Brooks Travis
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                Dates

                Created:
                Updated:

                  TestRail: Runs

                    TestRail: Cases