Details
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New Feature
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Status: Open (View Workflow)
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P3
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Resolution: Unresolved
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None
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None
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None
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Not Scheduled
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Large < 10 days
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Medium
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XXXL: 30-45 days
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Volaris
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43
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95
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R1
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R1
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R1
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R1
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R1
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R2
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R1
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R4
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R1
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R2
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R2
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R1
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R1
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R3
Description
Dec 2019 - split from:
UXPROD-1684DONE (multiple items on overdue and courtesy notices)UXPROD-2187DONE (multiple items on check in and check out receipt notices)
Jan 2020 - split from:
- UXPROD-2188 OPEN (multiples items on request notices)
Current Situation or Problem: A separate notice is sent for each new fee/fine charge and/or each action (payment, transfer, waive, refund or cancel) taken on a fee/fine. This feature covers work to allow multiple fee/fine charges or multiople fee/fine actions to be listed in one single notice template.
In scope:
- Bundle aged to lost fee/fines into a single notice (“Multiples”) when charging: Overnight :
UXPROD-3998 - Bundle overdue fines into a single notice (“Multiples”) when charging: At check-in :
UXPROD-3999
- Create a new patron notice policy trigger, to configure a template for actioning on automated aged to lost fees/fines : UXPROD-4000
- Create a new patron notice policy trigger, to configure a template for paying automated overdue fines : UXPROD-4001
- Bundle aged to lost fees/fines into a single notice (“Multiples”) when actioning :
- Bundle overdue fines into a single notice (“Multiples”) when actioning :
- Bundle manual fines into a single notice (“Multiples”) when charging :
- Bundle manual fines into a single notice (“Multiples”) when actioning :
- Bundle reminder fees into a single notice ("Multiples") when charging :
- Bundle reminder fees into a single notice ("Multiples") when actioning :
Out of scope
- Querying patrons to find all patrons matching a specific criteria and then sending an ad hoc notice to just those patrons (see UXPROD-1771). Examples include all patrons with a specific outstanding balance of $100 or greater or all patrons graduating this Spring with overdue loans.
- Fee/fine statements : UXPROD-2113
- Different actions and/or charges in a single notice : (Consider using sessions on the fee/fine history and/or details page for bundling multiple actions)
- Multiple actions taken on multiple fees/fines in a single notice (fee/fine history page) :
- Need to be able to show historical actions on a fee/fine charge :
Questions:
- Do we actually need new multiple tokens, for the fees?
TestRail: Results
Attachments
Issue Links
- blocks
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UXPROD-2113 Notify user of all fees/fines owed (summary statement)
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- Draft
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- clones
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UXPROD-2188 Multiple items on a request notice for a single patron
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- Draft
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- is defined by
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MODFEE-74 Multiple actions on fee/fine notices
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- Draft
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MODFEE-76 Multiple charges on fee/fine notices
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- Draft
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UICIRC-516 Add multiple fee/fine actions option to notice templates
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- Draft
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UICIRC-517 Add multiple fee/fine charges option to notice templates
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- Draft
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- relates to
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UXPROD-3540 Multiple items on aged to lost notices
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- Draft
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UXPROD-3551 Multiple items on renewal notices
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- Draft
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- split to
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UXPROD-3998 Bundle aged to lost fee/fines into a single notice (“Multiples”) when charging: Overnight
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- Closed
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UXPROD-3999 Bundle overdue fines into a single notice (“Multiples”) when charging: At check-in
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- Closed
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UXPROD-4000 Create a new patron notice policy trigger, to configure a template for actioning on automated aged to lost fees/fines
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- Draft
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UXPROD-4001 Create a new patron notice policy trigger, to configure a template for paying automated overdue fines
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- Draft
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