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  1. UX Product
  2. UXPROD-2187

Multiple items to a single check in receipt or check out receipt notice

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      - If multiple items are not supported, then patrons might receive several notices at the same time or near same time. A notice would be sent for each individual item scanned during check in or check out if those types are defined.
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      Darcy - Already in progress - Hasn't been ranked by everyone, those that did rank it, ranked it highly - If multiple items are not supported, then patrons might receive several notices at the same time or near same time. A notice would be sent for each individual item scanned during check in or check out if those types are defined.
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    Description

      Important: Split from UXPROD-1684. Spillover into Q1 2020.

      Purpose/Problem: Frequently a single patron will check in and/or check out several items at once, some libraries suggested this might be upwards of 300 items at once. This would allow items/loans to be processed by session so that multiple items would be bundled into a single notice. It would be especially problematic (and annoying for a patron) to receive 300 separate emails or one for each item.

      Description:

      • For a check in receipt, all items within a check in session* for a patron should be included in a single notice.
      • For a check out receipt, all items within a check out session* for a patron should be included in a single notice.

      https://docs.google.com/spreadsheets/d/1I8i1IUbuDz9XgBgSZ8xXmFymIQ9_R-Gc63I8RndEWiI/edit?usp=sharing

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