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  1. UX Product
  2. UXPROD-1847

Loans: Policy Overrides - override multiple renewal failures

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Details

    • Medium < 5 days
    • Large < 10 days
    • XL < 15 days
    • Vega
    • 131.2
    • Work is in progress for Q3.
    • R4
    • R4
    • R2
    • R2
    • R2
    • R1

    Description

      Policy overrides for loans and Check out app:

      • Override loan policy that says the item is non-circulating (checkout non-circulating item) (completed in UXPROD-1609)
      • Override of renewal failures for items with pending hold requests
        • Handling of renewals with multiple failures: what combinations are eligible for overrides, and do they get a datepicker or have due date calculated?

      Except for permission escalation, overrides should be flagged as such for reporting/audit trail purposes, and staff may want to enter comments about why the item had an override (assuming this affects loan structure). Policy overrides (override failed renewal, override failed loan/patron block) should be prioritized over permission escalation for the time being.

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                ecboettcher Emma Boettcher
                ecboettcher Emma Boettcher
                Emma Boettcher Emma Boettcher
                Kostyantyn Khodarev Kostyantyn Khodarev
                Kostyantyn Khodarev Kostyantyn Khodarev
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                  Updated:
                  Resolved:

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