Details
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New Feature
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Status: Closed (View Workflow)
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P3
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Resolution: Done
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None
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None
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Medium < 5 days
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Large < 10 days
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Spitfire
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85
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2019-07-12: Bumped rank way up on this because my impression from SIG discussions is that this is pretty high priority. Calculated rank on this is currently low because not many have had the chance to rank it.
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R5
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R2
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R1
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R1
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R1
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R2
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R2
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R1
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R1
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R1
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R1
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R1
Description
Circulation staff sometimes want to capture information and notes about a request to be shared with other internal staff working with the same request.
Current thinking on design:
- Incorporate Notes component within Requests (this component can be seen working in eHoldings and Agreements or you can view these slides for an overview: https://docs.google.com/presentation/d/1BMitl09O4C_cg2cN34T5ofZ88Xg3ub3RysDfS6Vue20/edit#slide=id.p)
- May disable the ability to assign a note to more than one request
- TBD whether staff notes could/should be made visible to patron
View discussion in RA SIG meeting notes here:
- https://wiki.folio.org/display/RA/2019-6-3+Resource+Access+Meeting+Notes
- https://wiki.folio.org/display/RA/2019-6-24+Resource+Access+Meeting+Notes
Patron note feature has been defined separately: UIU-1089
TestRail: Results
Attachments
Issue Links
- is defined by
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UIREQ-457 Request staff notes: Create a note
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- Closed
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UIREQ-458 Request staff notes: Assign/Unassign Notes
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- Closed
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UIREQ-459 Request staff notes: View note details
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- Closed
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UIREQ-460 Request staff notes: Edit note details
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- Closed
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UIREQ-467 Request staff notes: View assigned notes
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- Closed
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UIREQ-468 Request staff notes: Delete staff note
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- Closed
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UIREQ-469 Request staff notes: Standard permission behavior
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- Closed
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- relates to
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UXPROD-1800 Patron Comments on Request
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- Closed
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UXPROD-2589 Request staff notes: Capture staff note when cancelling a request
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- Closed
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