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  1. UX Product
  2. UXPROD-1790

Preferred name on user records and display thereof

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Details

    • New Feature
    • Status: Closed (View Workflow)
    • P3
    • Resolution: Done
    • None
    • Q3 2020
    • None
    • Spitfire
    • 18
    • R5
    • R4
    • R1
    • R1
    • R4
    • R5
    • R5
    • R2
    • R1
    • R4
    • R4

    Description

      Periodically (frequency will vary by country/culture), a patron will have a preferred name ("nick name") that differs from their first name. Some patrons will want to specify a preferred pronoun (https://en.wikipedia.org/wiki/Third-person_pronoun#Preferred_pronouns), as well.

      These patrons would like to be addressed according to the above name and/or pronouns in verbal and written communications and FOLIO doesn't currently support the collection or use of these name preference fields.

      Use cases:

      1. Circ staff should call patron by preferred names and pronouns when interacting during check in or check out at circ desk
      2. Patron notices should refer to patron by preferred names and pronouns
      3. Other?

      Current thinking on design: https://drive.google.com/file/d/1ZUNHUrCouLXV-P_F04EY_QVT9m3iMMqH/view?usp=sharing

      This feature was raised at the June 2019 FOLIO face-to-face meeting in DC: https://docs.google.com/document/d/14mqzLFvKmuctNCQFlXJamuXDdKSZZX1rN5kMI4v_8aY/edit

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                pwanninger Patty Wanninger
                cboerema Cate Boerema
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