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  1. User Experience Design
  2. UX-379

Item block override design with escalating permissions

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      Hi Kimie! Hope you are doing well...

      We are doing something new so we need your help with the design. We are doing an override, which already exists, but are adding in a supervisor login if the logged in user doesn't have the credentials. Here is what I have mocked up...

      1. The user is blocked from checking out a 6th DVD because the item limit for DVDs is 5.
      2. The message pops up...
      3. The person at the circ desk hits the override button or gets the supervisor
      4. If the override button is pressed and the logged in person has the credentials to do an override, they will get a message that the override was a success
      5. If the override button is pressed and the logged in person does NOT have the credentials to do an override, they will get a message indicating that someone with credentials needs to login...
      6. If someone with credentials does login successfully, they will get a message that the override will happen...
      7. If someone with credentials does not login successfully, they will get a message that the override something like this...

      What I have described is really clunky. I know that. I am just trying to illustrate what we are trying to do. I'm not sure how to smoothly get from the override back to the checkout. Maybe we need to talk about this?

      Thanks so much for your help...

      Best,
      Holly

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                kkester Kimie Kester
                hollyolepm Holly Mistlebauer
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