Uploaded image for project: 'ui-users'
  1. ui-users
  2. UIU-954

Paid fee/fine is still appearing as open

    XMLWordPrintable

    Details

    • Template:
    • Development Team:
      UNAM

      Description

      While testing patron notices at http://folio-q1-2019-core.aws.indexdata.com, Holly came across this issue. It appears that adding New Staff Info after the fee/fine was paid is what triggered this error, but I could be wrong. I just added a new staff comment to the 10.00 charge and it was not re-opened.

      Steps I took:

      1. Charged three manual fees/fines: 99.99, 10.00, and 20.00.
      2. All three charges then appeared on the OPEN tab of the Fees/Fines History page.
      3. Paid all three charges together from the Fees/Fines History page using the PAY button.
      4. All three charges then appeared on the CLOSED tab of the Fees/Fines History page.
      5. Went to Fee/Fine Details for the closed 99.99 fee/fine and added New Staff Info.
      6. After that the 99.99 fee/fine appeared on the OPEN tab of the Fees/Fines History page, with a balance of zero and status of OUTSTANDING (see attached screen print Paid-ff-still-open-2.jpg).

      Other attachments:
      Paid-ff-still-open-1.jpg: Shows User Information, with 1 Open Fee/Fine with a balance of $0.00.
      Paid-ff-still-open-3.jpg: Shows Fee/Fine Details, with the Staff Info message added AFTER fee/fine was paid.
      Paid-ff-still-open-4.jpg: Shows a multi-payment attempt that proves FOLIO still believes that fee/fine is still open.

        TestRail: Results

          Attachments

            Activity

              People

              Assignee:
              Luis Luis Contreras
              Reporter:
              hollyolepm Holly Mistlebauer
              Tester Assignee:
              Holly Mistlebauer Holly Mistlebauer
              UX Lead:
              Darcy Branchini Darcy Branchini
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  TestRail: Runs

                    TestRail: Cases