Details
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Bug
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Status: Closed (View Workflow)
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P3
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Resolution: Duplicate
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None
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None
Description
Note: This bug has a priority of P3 because it is unlikely that a patron will pay lost item fees before they claim to have returned an item. Any transferred lost item fees are being refunded as expected.
Overview: When an item is marked as claimed returned, any lost item fees (Lost Item Fee and Lost Item Processing Fee) paid by the patron or transferred to a Transfer Account should be refunded. The transfers are now being refunded, but not the payments made by the patron.
Steps to Reproduce:
- Log into https://bugfest-juniper.folio.ebsco.com/ (Juniper BugFest) as an admin user
- Follow steps as provided in attached spreadsheet Claimed-returned-refund-test-cases_JUNIPER BUGFEST.xlsx.
Expected Results: All payments and transfers for aged to lost fees are refunded after an item is claimed returned.
Actual Results: Payments for aged to lost fees are not refunded to the patron after an item is claimed returned. Transfers are being refunded properly.
Additional Information:
Holly has attached screen prints referenced in the attached spreadsheet in Test Result Screen Prints.zip.
Interested parties:
TestRail: Results
Attachments
Issue Links
- duplicates
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UIU-2128 When item Claimed Returned, transfers are refunded but patron payments are not
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- Closed
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