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  1. ui-users
  2. UIU-2005

Patron blocks (2) not clearing when they should be

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    Details

    • Template:
      Standard Bug Write-Up Format
    • Development Team:
      Vega
    • Affected Institution:
      MO State

      Description

      Overview: While testing something else at https://bugfest-honeysuckle.folio.ebsco.com/, I noticed a patron had two patron blocks. One of the blocks involved a checked out item that was recalled, but the patron didn't have any items checked out. The other was for outstanding fees/fines, which I transferred to the bursar, making the outstanding fee/fine balance 0.00. The patron block still didn't go away.

      1. Attachment 1-patron-has-two-blocks.jpg depicts how the user looked when I first found them. As you can see, they have a recalled item that has been overdue for too many days (message is "Someone is waiting for this item..."). This isn't possible given that the patron has 0 open loans. The fee/fine balance block is valid because the patron owes 2366.00 and the 'Limit' for their Patron group is 500.00.
      2. Attachment 2-Well-after-ffs-all-transferred.jpg how the user locked after I transferred 2366.00 in fees/fines, making their balance 0.00.
      3. Attachment 3-After-refresh.jpg shows that the blocks are still displaying after I refreshed the screen.

      The blocks may go away if the 'Limits' are removed and then re-instated, but I wanted to leave the data as-is for a dev to research.

        TestRail: Results

          Attachments

          1. 1-patron-has-two-blocks.jpg
            1-patron-has-two-blocks.jpg
            195 kB
          2. 2-Well-after-ffs-all-transferred.jpg
            2-Well-after-ffs-all-transferred.jpg
            136 kB
          3. 3-After-refresh.jpg
            3-After-refresh.jpg
            137 kB
          4. screenshot-1.png
            screenshot-1.png
            53 kB
          5. screenshot-2.png
            screenshot-2.png
            32 kB

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                People

                Assignee:
                roman-barannyk Roman Barannyk
                Reporter:
                hollyolepm Holly Mistlebauer
                Tester Assignee:
                Holly Mistlebauer Holly Mistlebauer
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                  Dates

                  Created:
                  Updated:
                  Resolved:

                    TestRail: Runs

                      TestRail: Cases