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  1. ui-users
  2. UIU-1020

Front-end: Override renewals with hold-related failures



    • Story
    • Status: Blocked (View Workflow)
    • P3
    • Resolution: Unresolved
    • None
    • None
    • None
    • 1
    • Vega


      As a staff member, I want to override renewals that have failed because of pending requests, because I want to provide better customer service on a case-by-case basis.


      1. Scenario
        • Given an attempted renewal, for an item with a loan policy that does not allow renewal of items with an active, pending hold request
        • When the renewal only fails because the item has an active hold request on it
        • Then give the user the ability to override
      2. Scenario
        • Given a renewal that has failed for only the reasons in scenarios given above
        • When the user overrides the renewal
        • Then display the renewal override window
          • Calculate the renewal due date instead of letting user select a due date

      Notes: Overriding the renewal in these cases seems like it should be similar to overriding a failure because something has reached the maximum number of renewals, so the system should be able to calculate a due date even if the renewal has failed.

      Notes: The scope of this story only refers to the renewal failures where the pending request is the only reason, and not combinations (recall + maximum number of renewals, for example).

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                Unassigned Unassigned
                ecboettcher Emma Boettcher
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