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  1. ui-requests
  2. UIREQ-621

Hold shelf clearance report not available on service points when expected and not including all requests anticipated

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Details

    • Bug
    • Status: Closed (View Workflow)
    • P2
    • Resolution: Cannot Reproduce
    • None
    • None
    • Prokopovych
    • Grand Valley State University, St. Michael's College, University of Tennessee Martin

    Description

      Overview: When logged into a service point with requests that are closed- pickup expired and closed - cancelled, the Export hold shelf clearance report is not behaving as anticipated. In some tenants, it is not an allowable action (grayed out); in others, the resulting export does not include all expected requests. 

       

      Repro Steps:

      1. Log in to a FOLIO tenant with service point A assigned to the session
      2. Go to the Requests app
      3. Verify that Service Point A has requests in Closed - cancelled and closed - pickup expired.
      4. Click Actions > Export hold shelf clearance report

      Expected results: Able to click the button and CSV download with all anticipated requests

      Actual results: Link is either grayed out or, when operable, only including 'Closed-Cancelled', not 'Closed - Pickup expired'

       

      Tested on Bugfest and the export only included Closed-pickup expired, not Closed-cancelled.

       

      Reference: UXPROD-925 for requirements of this feature.

      TestRail: Results

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              Unassigned Unassigned
              mdriscoll Molly Driscoll
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                Updated:
                Resolved:

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