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  1. ui-requests
  2. UIREQ-508

Switching service points doesn't always reset print pick slips

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    Details

    • Template:
    • Sprint:
      Core: F - Sprint 94, Core: F - Sprint 95
    • Story Points:
      3
    • Development Team:
      Prokopovych
    • Release:
      Q2 2020 Hot Fix #1

      Description

      Overview:
      Pick slips are used for requests (page and hold) that need to be picked off of the shelf for a patron. Items that should be included are items at locations with an associated primary service point that matches the current user's selected service point.

      Steps to Reproduce:

      1. Configure Circulation > Staff slips > Pick slip template
      2. Go to inventory and find a few available items
      3. For each item:
        • Note the effective location and each location's primary service point
        • Create new request by selecting "new" under requests
        • Fill out request form, specify a service point for pick up (doesn't matter where they'll pick it up for this test)
        • Save request
      4. Select a service point (SP) at the top right of screen and print pick slips for each SP:
        • Select a SP that's associated with requested items (through effective location to SP)
        • Select a different SP that's associated with other requested items (through effective location to SP)

      Expected Results:
      Pick slips will be previewed and printed for selected SP

      Actual Results:
      At the time of this test, there are 176 items for Crerar Library; 4 items for Eckhart Library; 143 items for D Angelo Law Library and none for Regenstein Circulation, 1st Floor. This is more than a few items and might be the first time it was tested with so many requests. Most of the time this works correctly; however, it seems that sometimes it doesn't refresh and if you select "Print pick slips for x library," you might get a previous SP's pick slips. I show several examples through screenshots of a SP showing another SP's pick slips. I noticed that if you wait a while and try again, it seems to print the right pick slips with one caveat, Regenstein always seems stuck on the previous SP selected. Perhaps there's a delay on the back end populating and/or repopulating this information for the pick slips?

        TestRail: Results

          Attachments

          1. crerar.png
            crerar.png
            878 kB
          2. regenstein showing crerar.png
            regenstein showing crerar.png
            708 kB
          3. crerar showing d angelo.png
            crerar showing d angelo.png
            1.05 MB
          4. d angelo.png
            d angelo.png
            899 kB
          5. eckhart.png
            eckhart.png
            865 kB
          6. regenstein showing eckhart.png
            regenstein showing eckhart.png
            830 kB
          7. regenstein showing d angelo.png
            regenstein showing d angelo.png
            896 kB
          8. screenshot-1.png
            screenshot-1.png
            55 kB
          9. screenshot-2.png
            screenshot-2.png
            42 kB
          10. slips_loading.mov
            959 kB
          11. Screen Shot 2020-08-12 at 6.19.12 PM.png
            Screen Shot 2020-08-12 at 6.19.12 PM.png
            387 kB
          12. low-res-pick-slips-regenstein.mov
            6.24 MB
          13. Screen Shot 2020-08-19 at 12.57.43 PM.png
            Screen Shot 2020-08-19 at 12.57.43 PM.png
            146 kB
          14. printing.mov
            1.00 MB

            Activity

              People

              Assignee:
              mpk35 Michal Kuklis
              Reporter:
              dbranchini Darcy Branchini
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                Dates

                Created:
                Updated:
                Resolved:

                  TestRail: Runs

                    TestRail: Cases