Details
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Story
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Status: Closed (View Workflow)
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P2
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Resolution: Done
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None
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customfield_11100 32143
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eHoldings Sprint 94, eHoldings Sprint 95
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3
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Spitfire
Description
As a librarian
I want a valid reason for why I cannot access the eholdings app
Background
Currently when eholdings app is down, regardless of the reason, the UI displays an error message that the KB is not configured properly.
Requirement
When eholdings app is down then display the most applicable error message.
Acceptance criteria
Given I am on the eholdings app
When the error is not due to API credential configuration OR eholdings app not being installed
AND it is due to an exceeded API limit [Error 429]
Then display an error message - [Unable to complete operation. HoldingsIQ API limit has been exceeded. Please contact your EBSCO Holdings IQ support contact.]
Given I am on the eholdings app
When the error is due to Holdings API being down
Then display an error message - [eholdings app is unavailable at this time. If the problem persist please contact your FOLIO system administrator or visit EBSCO Connect [link to https://connect.ebsco.com].]
TestRail: Results
Attachments
Issue Links
- is blocked by
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MODKBEKBJ-442 Pass error messages from HoldingsIQ
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- Closed
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- relates to
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UIEH-42 Ensure Folio customer can authenticate to his/her KB provider to retrieve his/her eHoldings
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- Open
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UXPROD-2432 Q3 2020 | eholdings app UI updates
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- Closed
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UIEH-964 Small updates to an eholdings app error message
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- Closed
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- requires
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MODKBEKBJ-463 eHoldings Configuration status - Send correct error message from HoldingsIQ
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- Closed
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