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  1. stripes-components
  2. STCOM-336

Catastrophic Error Messaging UI

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Details

    • Story
    • Status: Closed (View Workflow)
    • P3
    • Resolution: Done
    • None
    • 8.0.0
    • None
    • stripes-force 97, stripes-force 98, stripes-force 99
    • Stripes Force

    Description

      Background

      Currently catastrophic error UI is "quite raw and unstyled right now with a verbose presentation of the error's cause that, while suitable for developers, is not for average users."

      Current screenshot

      General Requirements

      • Improve the catastrophic error UI
      • Make it easier to return to the previous screen or at least default app landing page.

      UI Design - Improved Catastrophic Error Message UI

      • Contact Filip on any questions related to design specs (including icons)
      • If user clicks the [Return to previous page] button then the page should return to the screen the user was on prior to this error screen
        • If not possible to return to the previous page then return to the app default landing page
        • If error occurs and session has ended then return user to the FOLIO login page

      UI Design - Display technical details

      • If user wants the technical details then make [View technical details.] a hyperlink
      • If user clicks the link then display a modal
      • The modal should be scrollable and allow the user to select the details and copy into an email
      • Modal should display a copy icon/option so it is easy for a user to copy error message.

      Additional details - See video

      critical-error-1.mp4

      TestRail: Results

        Attachments

          1. critical-error-1.mp4
            3.09 MB
          2. error-1.png
            error-1.png
            14 kB
          3. error-2.png
            error-2.png
            31 kB
          4. error-3.png
            error-3.png
            45 kB
          5. image (20).png
            image (20).png
            171 kB

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              People

                rasmuswoelk Rasmus Wølk
                kgambrell Khalilah Gambrell
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                Dates

                  Created:
                  Updated:
                  Resolved:

                  TestRail: Runs

                    TestRail: Cases