Steps to Reproduce:
Log into https://pre-lotus-cap1.int.aws.folio.org/
Reach out to PTF for credentials
This happens when the search does not find any record. 500 is misleading because the Server was not down.
Return HTTP status 200
A similar query works fine in a snapshot environment. 500 in the above environments(PTF and Lotus Bugfest) is mostly due to large data volume.