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  1. mod-password-validator
  2. MODPWD-76

Unable to set a new password on FOLIO Snapshot with newly created user

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    • Spitfire
    • R3 2021 Bug Fix

    Description

      Overview: I'm unable to configure a user login with a password on Snapshot. This problem was first observed 10/25/2021.

      Steps to Reproduce:

      1. Log into Snapshot as diku_admin user
      2. Create a new user with a username
      3. Edit the user and assign one or more FOLIO permissions, save;
      4. Edit the user again and click "Send reset password email"
      5. Grab the URL for the password reset
      6. Open an incognito window and copy/paste the password reset URL;
      7. Input a new password twice;
      8. Click save

      Expected Results: When the password is rated as "very strong", you are able to reset the password and then log into snapshot with that user using the new password
      Actual Results: Password reset fails with "Sorry, the information entered does not pass our records."
      Additional Information:

      I've included a screenshot below with the password visible; I've tried with several different passwords auto-generated by LastPass that FOLIO is telling me are "very strong," but am not able to get past this point.

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                Unassigned Unassigned
                enettifee Erin Nettifee
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