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  1. mod-pubsub
  2. MODPUBSUB-138

General Data import problems, logs indicate pubsub is having issues

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    • Template:
    • Sprint:
      Folijet Sprint 104
    • Story Points:
      3
    • Development Team:
      Folijet
    • Affected Institution:
      MO State
    • Confidence factor:
      Medium

      Description

      12/7 through 12/9 University is reporting Data import jobs are not completing. 12/09 one case reported where jobs failed in UI but instances were created.

      I traced through logs that pubsub is having issues, I have restarted pubsub and several other modules(data-import, inventory, srs, srm) to attempt to fix the issue and it does not seem to be fixed.

      Logs attached

      update 12/9 afternoon: I added a new log of a source record manager error I found after customer reported

      "More weirdness fun. in00003365877- I just attempted to overlay this record and it worked, sort-of. The instance and quickmarc records reflect the changes, however when I View Source, it still shows the old record. It has been about twenty minutes since I did the overlay and the source record has still not updated."

      This try is after I restarted many other modules and there are fewer errors now in the pubsub logs.

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              Assignee:
              Kateryna Senchenko Kateryna Senchenko
              Reporter:
              evaluk Eric Valuk
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                Dates

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                Updated:
                Resolved: