Update: Based on the comments from Alex below (which were discussed at a meeting on July 28), this ticket was changed from a "Bug" with Release set to "R2 2021 Bugfix" to a "Story" to be fixed as part of R3 2021 (if possible).
Overview: This error was reported by Andy H. as part of Juniper BugFest. Holly tried to reproduce this error on Juniper with patron "Permissions, Holly" (435435435), but that patron's blocks appeared as expected. This could be a case where the sync process needs to run.
Steps to Reproduce:
- Log into Juniper as an admin.
- Open Settings=>Users=>Patron blocks: Limits and note that Patron Group "ABC Patrons" has a limit of 1 for "Maximum number of overdue recalls" and 0 for "Recall overdue by maximum number of days."
- Look at Open Loans for patron "Person 1, Holly Test" (barcode 111111111111) and note that this patron has 3 recalled items that are overdue, one that has been recalled for 1 day. (See attached screen print.)
- Open User Details for patron "Person 1, Holly Test" (barcode 111111111111) and note that no automated patron blocks appear.
Expected Results: Two automated patron blocks appear: "Maximum number of overdue recalls" and "Recall overdue by maximum number of days."
Actual Results: No automated patron blocks appear.