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  1. mod-patron-blocks
  2. MODPATBLK-129

Kiwi: Automated Block for Max Amount Owed Not Removed When Aged to Lost Item Returned

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    • EPAM-Veg Sprint 139, EPAM-Veg Sprint 140
    • 3
    • Vega
    • Morning Glory R2 2022
    • Yes
    • Hide
      This can be caused by some of the event messages being lost on the way from mod-feesfines to mod-patron-blocks through pub-sub/Kafka, so the data is out of sync. We have a synchronization mechanism that can be a temporary workaround in such cases.

      We have a synchronization mechanism that can be a temporary workaround in such cases. You can re-sync automated patron blocks data for a single patron like this:

      POST /automated-patron-blocks/synchronization/job
      body:

      {
        "scope": "user",
        "userId": "{USER_ID}"
      }
      or you can do a full re-sync for all patrons (this can take a lot of time depending on the amount of loans, fees/fines and other data):

      POST /automated-patron-blocks/synchronization/job
      body:

      {
        "scope": "full"
      }
      These calls return a sync job object with an ID, you can use this ID to monitor its status, number of processed objects, errors etc.:

      GET /automated-patron-blocks/synchronization/job/{SYNC_JOB_ID}
      Show
      This can be caused by some of the event messages being lost on the way from mod-feesfines to mod-patron-blocks through pub-sub/Kafka, so the data is out of sync. We have a synchronization mechanism that can be a temporary workaround in such cases. We have a synchronization mechanism that can be a temporary workaround in such cases. You can re-sync automated patron blocks data for a single patron like this: POST /automated-patron-blocks/synchronization/job body: {   "scope": "user",   "userId": "{USER_ID}" } or you can do a full re-sync for all patrons (this can take a lot of time depending on the amount of loans, fees/fines and other data): POST /automated-patron-blocks/synchronization/job body: {   "scope": "full" } These calls return a sync job object with an ID, you can use this ID to monitor its status, number of processed objects, errors etc.: GET /automated-patron-blocks/synchronization/job/{SYNC_JOB_ID}
    • Cornell, University of Chicago
    • Implementation coding issue

    Description

      Overview: Patron automatic blocks are aged to lost, then the patron renews them- but the block is not removed
      Kiwi HF2, patch 3
      Steps to Reproduce:

      Patron checks out item
      a trigger to automatic block happens
      the item ages to lost
      patron ties to renew - but can't so it is overriden to renew
      the automatic block is not removed

      Expected Results: the block is removed
      Actual Results: the block remains

      **The workaround used for this issue in Juniper does not appear to work for Kiwi. 

       

      Tom Trutt uploaded a screenshot for the patron in question and as well as all the API calls from before showing the user summary pre and post sync and fine-fee summary.

      •  In this instance, the item was checked in and not renewed, but the fine is still counting against the patron.
      • I ran the sync process for the user, checked and it finished without error however the block is remaining. The Patron Summary has not changed from what it was prior to the sync.

      TestRail: Results

        Attachments

          1. accounts Summary - post sync
            0.3 kB
          2. accounts Summary - pre sync
            1 kB
          3. fine detail.PNG
            fine detail.PNG
            67 kB
          4. patron summary.PNG
            patron summary.PNG
            79 kB
          5. synce results
            0.3 kB
          6. Sync Exicute
            0.1 kB
          7. transactions pre sync
            0.8 kB
          8. User_Summary-pre-sync
            0.3 kB

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                OleksandrVidinieiev Oleksandr Vidinieiev
                stephaniesbuck Stephanie Buck
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                  Created:
                  Updated:
                  Resolved:

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