Status: Closed (View Workflow)
Resolution: Won't Do
EPAM-Veg Sprint 124
We have noted several cases where loaned items that are overdue and charge a day-based fine undercharge the fine when the item is discharged. Frequently the fine is the equivalent of a day short and is occasionally 2 days short.
Please see the attached spreadsheet for examples. All of the loans represented here were created in FOLIO; they were not migrated. Taking row 2 of the spreadsheet as an example: the item was due 7/19/2021 at 23:59 and was discharged 7/21/2021 at 9:09. Our expectation is that any part of a day overdue counts as a full day, so the item should be considered 2 days overdue. The fine is set to charge $1/day and so should have charged $2. But FOLIO charged only $1.
If you take a look at row 14 in the spreadsheet there is a discrepancy of 2 days, which is highly significant for this particular fine, since it is set to charge $25/day. FOLIO charged for 2 days when it should have charged for 4.
All of our overdue fine policies are set Count closed days/hours/minutes = No. Could this possibly explain the discrepancy? For day-based loans, we expected that FOLIO would count and charge by day, without regarding closed hours. I changed the No setting to Yes on 1 policy for a few days and after I changed it, it seemed to charge for the correct number of days.
We are on Iris release, HF 2.
Steps to Reproduce:
- Set up a day-based loan policy, e.g. loans items for 7 days
- Set up an overdue fine policy that charges by the day, e.g. $1/day and has Count closed days/hours/minutes = 'No'
- Check out an item with the above policy combination and allow it to go 2 or more days overdue
System charges $1 for every day or part of a day that the item is overdue and the library is not closed for the entire day.
System appears to charge only for full days overdue and may be calculating overdue days by calculating hours overdue, subtracting hours closed, and then dividing by 24.
- relates to
UXPROD-3276 Future Fees/Fines: Change process used to determine time interval for overdue items