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  1. edge-patron
  2. EDGPATRON-49

Patron Comments- Not seeing comments in response OR on FOLIO request record when user creates request via opac or discovery

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Details

    • Bug
    • Status: Closed (View Workflow)
    • P2
    • Resolution: Done
    • None
    • None
    • stripes-force 117
    • 2
    • Stripes Force
    • R2 2021 Bugfix

    Description

      EBSCO is currently implementing patron comment on request (UXPROD-1800). While testing, the developer is unable to view the Note in FOLIO nor see it in the response.

      Here is the workflow

      1. User creates a request with Patron comment via opac or discovery layer

      Expected outcome

      1. The applicable FOLIO response should show the Patron comment
      2. The request record in FOLIO should show the Patron comment

      Actual outcome

      1. The applicable FOLIO response DOES NOT show the Patron comment
      2. The request record in FOLIO DOES NOT show the Patron comment
      3. Please see Marc's last comment

      Requirement
      It appears the requirement included in MODPATRON-4 was never implemented this is the requirement > Support creating a patron note included on a request submitted via a patron facing user interface

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                rberger Ryan Berger
                kgambrell Khalilah Gambrell
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                Dates

                  Created:
                  Updated:
                  Resolved:

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