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  1. mod-circulation
  2. CIRC-988

BE: Patron note on Request

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    Details

    • Type: Story
    • Status: Closed (View Workflow)
    • Priority: P2
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: 20.0.0
    • Labels:
      None
    • Template:
    • Sprint:
      Core: F - Sprint 102
    • Story Points:
      8
    • Development Team:
      Prokopovych

      Description

      Back End work for UIREQ-530

      Purpose: Patrons sometimes want to communicate additional information with their requests. For example:

      • "I really need the 1989 volume for this but couldn't figure out how to find it."
      • "Can you deliver this to the History building for Professor Grant? He can't figure out how to get the request through with his account."
      • "I'm leaving town so I really need this in the next three days"

      User story statement(s):

      As a patron requesting an item from the library,
      I want to be able to communicate special notes
      so that I get the item I want when I need it

      Back end requirements in addition to supporting below scenarios:

      1. If a patron comment comes in via an "instance level request" (see UXPROD-1061 for more info on what this is), when it is transformed into an item level request, the patron comment should display on the selected item

      Scenarios:

      1. Scenario:
        • Given the Request create form
        • When displayed
        • Then a new "Patron comments" field should display
      2. Scenario:
        • Given the "Patron comments" field
        • When displayed on Request create
        • Then:
          • It should be a text area type field
          • Field should be optional
      3. Scenario:
        • Given a request in view or edit mode
        • When displayed
        • Then the Patron comments field should be uneditable (CB: SMEs really don't want these notes editable after the request creation to prevent patrons from changing things after fulfillment has begun and saying "but I put it in the note".)

      Mockups: https://drive.google.com/drive/folders/1IeMw_4zTnFzRMRDOv3mcZvGhpAy63qBV

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                Assignee:
                bohdan-suprun Bohdan Suprun
                Reporter:
                cboerema Cate Boerema
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                  Updated:
                  Resolved:

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