Details
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Bug
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Status: Closed (View Workflow)
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P2
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Resolution: Cannot Reproduce
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None
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None
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EPAM-Veg Sprint 98, EPAM-Veg Sprint 99
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2
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Vega
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MO State
Description
Overview:
A scheduled notice was generated when in fact it was not supposed to be or not expected to be generated
Steps to Reproduce:
In MSU, a scheduled notice was generated but never sent. While investigating the cause, we figured that the scheduled notice should not have been generated in the first place.
There was a 'Hold' request made for an item whose details are below:
{
"id": "e5f9f0c5-fb30-433e-a370-c624505c3e8b",
"item": {
"title": "24 hours in nowhere / Dusti Bowling.",
"barcode": "32356008864934",
"identifiers": [
.....removed for brevity
]
},
"itemId": "42b370a0-1712-472a-853b-87138a7bb123",
"status": "Closed - Filled",
"metadata": {
"createdDate": "2020-08-31T13:51:59.32",
"updatedDate": "2020-09-09T17:11:04.794+0000",
"createdByUserId": "71c140e3-4aa1-4503-95ca-95cea4c168ad",
"updatedByUserId": "71c140e3-4aa1-4503-95ca-95cea4c168ad"
},
"requester": {
"barcode": "***",
"lastName": "***",
"firstName": "***",
"middleName": "***"
},
"requestDate": "2020-08-31T13:51:58.000+0000",
"requestType": "Hold",
"requesterId": "7ff330a4-0efb-4a19-8dcf-9ff28745c063",
"fulfilmentPreference": "Hold Shelf",
"pickupServicePointId": "5d75d8a9-4fda-417f-b6cb-70a061c1720b",
"holdShelfExpirationDate": "{color:red}2020-09-12T04:59:59.773+0000{color}"
}
The above request was closed on 9/9/2020.
A "Recall"request for the same item was made on 09/08. Request details below:
{
"id": "9edc6eee-20e9-441b-aae9-dc2cf50545a6",
"item": {
"title": "24 hours in nowhere / Dusti Bowling.",
"barcode": "32356008864934",
"identifiers": [
..redacted
]
},
"itemId": "42b370a0-1712-472a-853b-87138a7bb123",
"status": "Open - Not yet filled",
"metadata": {
"createdDate": "2020-09-08T13:42:44.155",
"updatedDate": "2020-09-08T13:42:44.155+0000",
"createdByUserId": "05174b3e-9d8f-4cfc-94f2-b3e437d4f94d",
"updatedByUserId": "05174b3e-9d8f-4cfc-94f2-b3e437d4f94d"
},
"position": 1,
"requester": {
"barcode": "***",
"lastName": "***",
"firstName": "***",
"middleName": "***"
},
"requestDate": "2020-09-08T13:42:43.000+0000",
"requestType": "Recall",
"requesterId": "89058cc4-4f5b-4514-b117-931039dbbecf",
"fulfilmentPreference": "Hold Shelf",
"pickupServicePointId": "5d75d8a9-4fda-417f-b6cb-70a061c1720b",
"holdShelfExpirationDate": "{color:red}2020-09-12T04:59:59.773+0000{color}"
}
Please note how the "holdShelfExpirationDate": "2020-09-12T04:59:59.773+0000" has been computed to be the same for both requests.
This particular pickup service point has "holdShelfExpiryPeriod":
{ "duration": 7, "intervalId": "Days" }Couple of loans associated with the above item:
Loan 1 Details:
{
"id": "01e4f1ed-7359-418c-8955-f753385de1f0",
"action": "checkedin",
"itemId": "42b370a0-1712-472a-853b-87138a7bb123",
"status": {
"name": "Closed"
},
"userId": "05ea60e9-f92b-46d6-907c-081b9e4e7852",
"dueDate": "2020-09-21T04:00:00.000+0000",
"loanDate": "2020-03-24T13:18:31+00:00",
"metadata": {
"createdDate": "2020-06-05T23:09:58.051",
"updatedDate": "2020-09-04T13:19:40.952+0000",
"createdByUserId": "873bbfa4-7f40-4bd0-aa27-027494a4b5e9",
"updatedByUserId": "71c140e3-4aa1-4503-95ca-95cea4c168ad"
},
"itemStatus": "Awaiting pickup",
"returnDate": "2020-09-04T13:19:39.000Z",
"loanPolicyId": "6ae1efaf-1876-4724-be4a-fec624ca4434",
"lostItemPolicyId": "6d66ef56-258c-4443-a962-950aff191c22",
"systemReturnDate": "2020-09-04T13:19:40.736+0000",
"overdueFinePolicyId": "0ff34490-726e-44d5-ba01-2a6111df60cc",
"checkinServicePointId": "5d75d8a9-4fda-417f-b6cb-70a061c1720b",
"checkoutServicePointId": "83d474aa-ee99-4924-8704-a03e3c56e0d9",
"patronGroupIdAtCheckout": "503a81cd-6c26-400f-b620-14c08943697c"
}
Loan 2 Details:
{
"id": "8f4dc747-0215-489a-9b5e-c9f031b5d678",
"action": "checkedout",
"itemId": "42b370a0-1712-472a-853b-87138a7bb123",
"status": {
"name": "Open"
},
"userId": "7ff330a4-0efb-4a19-8dcf-9ff28745c063",
"dueDate": "2020-09-24T04:59:59.000+0000",
"loanDate": "2020-09-09T17:11:03Z",
"metadata": {
"createdDate": "2020-09-09T17:11:04.965",
"updatedDate": "2020-09-09T17:11:04.965+0000",
"createdByUserId": "71c140e3-4aa1-4503-95ca-95cea4c168ad",
"updatedByUserId": "71c140e3-4aa1-4503-95ca-95cea4c168ad"
},
"itemStatus": "Checked out",
"loanPolicyId": "2b6e2e16-1c56-40d4-94b1-d7c97acf72a4",
"lostItemPolicyId": "6d66ef56-258c-4443-a962-950aff191c22",
"overdueFinePolicyId": "0ff34490-726e-44d5-ba01-2a6111df60cc",
"checkoutServicePointId": "5d75d8a9-4fda-417f-b6cb-70a061c1720b",
"dueDateChangedByRecall": true,
"patronGroupIdAtCheckout": "3830aef4-20c4-4e6e-b7bc-59e93817a9aa",
"itemEffectiveLocationIdAtCheckOut": "d6edbf17-61b2-4d46-bae3-a229454a3b3f"
}
Scheduled notice that was generated:
{
"scheduledNotices": [
{
"id": "1bb31354-eb69-4999-a131-4e32669ebe95",
"requestId": "9edc6eee-20e9-441b-aae9-dc2cf50545a6",
"recipientUserId": "89058cc4-4f5b-4514-b117-931039dbbecf",
"nextRunTime": "{color:red}2020-09-12T04:59:59.773+0000{color}",
"triggeringEvent": "Hold expiration",
"noticeConfig": {
"timing": "Upon At",
"templateId": "7ead83e9-70ba-41ea-9eb9-cd3ffe6a7c55",
"format": "Email",
"sendInRealTime": true
},
"metadata": {
"createdDate": "2020-09-08T13:42:44.309+0000",
"createdByUserId": "05174b3e-9d8f-4cfc-94f2-b3e437d4f94d",
"updatedDate": "2020-09-08T13:42:44.309+0000",
"updatedByUserId": "05174b3e-9d8f-4cfc-94f2-b3e437d4f94d"
}
}
],
"totalRecords": 1
}
Expected Results:
1. Scheduled notice should not have been generated with nextRunTime as 2020-09-12T04:59:59.773+0000
2. "holdShelfExpirationDate": "2020-09-12T04:59:59.773+0000" should not have been same for both requests
Actual Results:
1. Scheduled notice was generated that's probably unnecessary.
2. Looks like there is an issue with how "holdShelfExpirationDate" is being calculated
Additional Information:
URL: https://msu.folio.ebsco.com
Interested parties:
dbranchini, brookstravis
TestRail: Results
Attachments
Issue Links
- relates to
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- Closed
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