Details
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Bug
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Status: Closed (View Workflow)
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P2
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Resolution: Done
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None
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EPAM-Veg Sprint 146, EPAM-Veg Sprint 147
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3
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Vega
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Morning Glory (R2 2022) Bug Fix
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TBD
Description
The fix for this issue relies on Scenario 2 from
CIRC-1290, which was never implemented, so this ticket covers the implementation of this missing logic too. This bugfix deals with scheduled (expiration) notices only, immediate notices are covered in CIRC-1558.
Overview:
IF I place a title level request (TLR) on a title, to which no item is tied, OR on a title, which has an item whose status IS NOT available + request type = Hold,
THEN 3 patron notice tokens are not populated:
item.title
item.primaryContributor
item.allContributors
I would expect them to populate, because this information actually lives on the instance (title), not on the item.
Steps to Reproduce:
- Log into Snapshot
- Create a notice template for TLR, containing these fields, and add to the TLR notice settings.
- Look for 3 instances:
- one having an item with status = Available
- one having no item
- one having an item with status DOES NOT EQUAL Available
- Create a TLR for the instance with the availale item. The request type = Page. Then, the item data is then pulled into the request.
- Create a TLR for the instance with no item. Select request type = Hold. Then, no item data is pulled into the request.
- Create a TLR for the instance with the not-available item. Select request type = Hold. Then, no item data is pulled into the request.
Expected Results:
I expect the instance data to appear on all emails.
Actual Results:
For the instance with no item, or the not-available item, no data is populated into the fields. This means that the patron doesn't know which title the request was placed on.
Additional Information:
During the stand-up on 7 July, we discussed having a quick fix to pull in the instance data for these 3 tokens. Julie will take care of communication to the community + own getting a feature set up for the thorough new work that should happen regarding this.
Interested parties: stephaniesbuck
TestRail: Results
Attachments
Issue Links
- clones
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CIRC-1558 IF TLR with no existing item OR with request type = Hold, then item tokens that are linked to instance are not populated (immediate notices)
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- Closed
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- defines
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UXPROD-3418 Vega - Morning Glory Enhancements/Bugfixes/Tech Debt
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- Closed
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- mentioned in
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