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  1. mod-circulation
  2. CIRC-1576

TLR (pages) aren't being fulfilled when there is an available non-requestable item at the chosen service point

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Details

    • Bug
    • Status: Closed (View Workflow)
    • P1
    • Resolution: Done
    • None
    • 23.1.3, 23.2.0
    • None
    • EPAM-Veg Sprint 146, EPAM-Veg Sprint 147
    • 5
    • Vega
    • Morning Glory (R2 2022) Bug Fix
    • TBD

    Description

      Overview: TLR (pages) aren't being fulfilled when there is an available non-requestable item at the chosen service point
      Steps to Reproduce:

      1. Log into MG bugfest 
      2. The user Mischo tries to place a TLR with pickup service point Chalmers Main Library. The user has no previous request or loans.

      Expected Results: There is one non-requestable item available at this location (Main, Mammals6ref) and one requestable item available at another location (ACE, Mammals4). I would expect the request to become a page request for Mammals4.
      Actual Results: Instead I get the message
      Request not allowed
      Page requests are not allowed for this patron and item combination
      Additional Information: If I change the pick up service point to the same location where the available requestable item is, I can place the request.
      URL: https://folio-project.slack.com/archives/C020TP1FVK9/p1658837040431329 
      Interested parties: MarieWi 

      TestRail: Results

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                oleksandrkurash Alexander Kurash
                stephaniesbuck Stephanie Buck
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                Dates

                  Created:
                  Updated:
                  Resolved:

                  TestRail: Runs

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