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  1. mod-circulation
  2. CIRC-1051

Stop sending overdue notices and/or aged to lost notices for conditions listed below

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Details

    • Bug
    • Status: Closed (View Workflow)
    • P2
    • Resolution: Done
    • None
    • 20.0.0
    • None
    • EPAM-Veg Sprint 104, EPAM-Veg Sprint 105, EPAM-Veg Sprint 106
    • 3
    • Vega
    • Incomplete/missing requirements

    Description

      Steps to Reproduce:

      1. Configure overdue notices to be sent after an item is overdue as recurring
        • Template
        • Policy
        • Circ rules
      2. Check out an item to user that matches the above configuration
      3. Allow item to become overdue
      4. Claim returned
        • Go to user app
        • Search for user and select user
        • Click on open loans
        • Select loan and click "Claim returned" button at the top left of the page

      Expected Results: Receive overdue notices until item's status is changed to "Claim returned"

      Actual Results: User continues to receive overdue notices even after the item's status is changed to "Claim returned"

      Interested parties: c.awenius

      Here's a more comprehensive list of what events/statuses should stop the sending of recurring loan notices:

      Overdue notices (Trigger is due date/time, and send after with recurring options):

      Loan closed (Item checked in)
      Item declared lost
      Item aged to lost
      Item claim returned
      Item renewed or loan due date changed to a later date

      Aged to lost (Trigger is aged to lost, and send after with recurring options):

      Loan closed (Item checked in)
      Item declared lost
      Item claim returned
      Item renewed (change due date isn't allowed on a lost item)
      Aged to lost fee/fine charged

      TestRail: Results

        Attachments

          1. 3 hour renewal after aged to lost.pdf
            52 kB
          2. 5 min renewal after aged to lost.pdf
            57 kB
          3. emails - aged to lost.pdf
            51 kB
          4. screenshot-1.png
            screenshot-1.png
            510 kB
          5. screenshot-2.png
            screenshot-2.png
            571 kB
          6. Screen Shot 2021-01-22 at 1.33.46 PM.png
            Screen Shot 2021-01-22 at 1.33.46 PM.png
            342 kB
          7. Screen Shot 2021-01-22 at 1.36.30 PM.png
            Screen Shot 2021-01-22 at 1.36.30 PM.png
            161 kB
          8. screenshot-3.png
            screenshot-3.png
            72 kB

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              People

                stephaniesbuck Stephanie Buck
                dbranchini Darcy Branchini
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                Dates

                  Created:
                  Updated:
                  Resolved:

                  TestRail: Runs

                    TestRail: Cases