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  1. mod-circulation
  2. CIRC-1034

Receiving overdue notices after item checked in

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Details

    • Bug
    • Status: Closed (View Workflow)
    • P2
    • Resolution: Won't Do
    • None
    • None
    • EPAM-Veg Sprint 102, EPAM-Veg Sprint 103
    • 1
    • Vega
    • R1 2021

    Description

      Overview:

      • Receiving overdue notice with no item information for Darcy Yang since 11/18. See attached emails. There are no open loans anymore for this user. User was used extensively for testing on 11/13 and 11/16 so it might be related. I've attached a screenshot of the user's closed loans at this time. Note the entry with no item info/title.

      Steps to Reproduce: I'm not sure?

      Expected Results: To not receive overdue notices after items are checked in and loans are closed. If a notice is received, it should contain item information.

      Actual Results: See above.

      Additional Information: Notice received is the Overdue notice (ST without multiples). I also received several overdue notices on 11/17 for this user (see attached emails as PDFs) for the following items:

      • About Bridget Riley :selected writings 1999-2016 /edited by Doro Globus and Karsten Schubert (Barcode: 111104)
      • Dante's Vita nuova.translated by Ralph Waldo Emerson; edited by J. Chesley Mathews (Barcode: 3312021)

      TestRail: Results

        Attachments

          1. emails for two items Nov 17.pdf
            49 kB
            Darcy Branchini
          2. emails no item info no open loans.pdf
            52 kB
            Darcy Branchini
          3. screenshot-1.png
            28 kB
            Roman Barannyk
          4. screenshot-2.png
            29 kB
            Roman Barannyk
          5. Screen Shot 2020-11-24 at 8.13.23 AM.png
            242 kB
            Darcy Branchini
          6. Screen Shot 2020-11-24 at 8.26.18 AM.png
            511 kB
            Darcy Branchini

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                roman-barannyk Roman Barannyk
                dbranchini Darcy Branchini
                Darcy Branchini Darcy Branchini
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                Dates

                  Created:
                  Updated:
                  Resolved:

                  TestRail: Runs

                    TestRail: Cases