Cannot go from Inventory to requests app for items with status In process

1. Login to Chalmers' FOLIO
2. Go to Inventory
3. Go to an item that has status In process
4. Under Loan and availability, click on the number for requests (=the shortcut to request app)

Expected Result:
To get to the accurate request line in the request app.

Actual Result:
Message: No results found for [barcode]